Privacy Policy

This Privacy Policy explains how Canaride ("Canaride", "we", "our") collects, uses, and protects your personal information when you use our platform.

Canaride is operated by Rev-Tech Inc., based in Quebec, Canada.

By using the platform, you consent to the collection, use, and disclosure of your personal information as described in this Policy.

We collect only the personal information necessary to operate the platform and provide our services.

a. Account Information

• name
• email address
• phone number
• profile details

b. Trip and Usage Information

• trip details (origin, destination, dates)
• bookings and transaction history
• messages exchanged through the platform

c. Payment Information

Payments are processed through third-party providers (e.g., Stripe). We do not store full payment card details.

d. Technical Information

• IP address
• device type
• browser information
• usage data (pages visited, actions taken)

e. Driver Verification Information

For users acting as drivers, we may collect limited information related to driving eligibility, such as driver's license details (e.g., expiration date). This information is used solely to verify that drivers meet basic legal requirements to offer rides on the platform.

We collect and use personal information only for specific purposes, including:

• account information — to create and manage user accounts
• trip and booking data — to enable ride matching and coordination
• driver verification data — to confirm eligibility to offer rides
• payment data — to process transactions
• technical data — to ensure security and improve the platform

We also use information to:

• provide and operate the platform
• enable communication between users
• detect fraud and maintain platform integrity
• comply with legal obligations

We do not sell personal information.

4.1 Information Shared Between Users

Certain information is shared with other users to enable ride arrangements.

Before booking, the following may be visible:

• trip details (origin, destination, date, seats, price)
• limited profile information (e.g., name, rating, preferences)
• vehicle information (for drivers)

After booking confirmation, additional information may be shared:

• full name
• contact information (depending on user settings)
• meeting point details

Users control certain visibility settings where available.

4.2 Service Providers

We may share information with third-party providers that support the platform, including:

• payment processors (e.g., Stripe)
• hosting and infrastructure providers
• analytics services

These providers process information only as necessary to perform their functions.

4.3 Legal Requirements

We may disclose information where required to:

• comply with legal obligations
• respond to lawful requests from authorities
• protect rights, safety, or prevent fraud

4.4 Public Information

Certain information you share on the platform may be visible to other users. You are responsible for the information you choose to share.

Your information may be stored or processed in Canada or in other jurisdictions where our service providers operate. In such cases, your information may be subject to the laws of those jurisdictions.

We retain personal information only as long as necessary to:

• provide services
• comply with legal obligations
• resolve disputes
• enforce agreements

We may retain certain information where necessary to prevent fraud or abuse, or to ensure the safety of the platform and its users.

Depending on applicable laws, you may have the right to:

• access your personal information
• request correction of inaccurate information
• request deletion of your data, subject to legal or operational requirements
• withdraw consent where applicable

To exercise these rights, contact us using the details below.

We do not use personal information to make decisions based solely on automated processing that would have a significant impact on users.

We take reasonable measures to protect your information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

We may use cookies or similar technologies to improve user experience, analyze usage, and maintain sessions. You can manage cookie settings through your browser.

Rev-Tech Inc. has designated a Privacy Officer responsible for the protection of personal information. For any questions, requests, or concerns regarding your personal information, you may contact:

Privacy Officer — Rev-Tech Inc.
Email: contact@canaride.ca

We may update this Privacy Policy from time to time. Changes take effect when posted on the platform. Continued use of the platform constitutes acceptance of the updated policy.

For any privacy-related questions or requests:
Email: contact@canaride.ca